Divine Optic
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Estimated Delivery:Jan 19 - Jan 23
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Flat Rate Shipping -$6 for all US orders
Divine Optic
CaseMuse
Protect with Style
Product Basic Info:
Material: IMD (In-Mold Decoration) material, featuring a durable and wear-resistant finish with vivid pattern presentation.
Craftsmanship: UV color printing technology ensures high-definition patterns and color fastness.
Important Purchase Notes
1. Color Variation: Due to differences in shooting equipment, lighting, and display settings, the actual product color may slightly differ from the pictures. We strive to minimize this discrepancy, but perfect consistency cannot be guaranteed.
2. Design Feature: Some products adopt a blurred visual design for artistic effect – this is not a manufacturing defect. Please purchase accordingly if you have specific clarity requirements.
3. Customization: All products are custom-made based on your selected phone model. Customized items cannot be resold, so please confirm your phone model carefully before ordering.
4. Shipping: Orders are processed within 72 hours; if not shipped within this time, production is in progress and delivery will be completed within 14 days. Out-of-stock notifications will be sent via message.
5. Android Models: Android device models are available. Please contact customer service or pm on tiktok to confirm model availability before placing an order, and leave your exact phone model in the order notes.
Product Structure & Texture Details
1. Flexibility & Durability: The back panel of the case is rigid for protection, while the four edges are soft silicone for shock absorption – the overall design balances sturdiness and flexibility.
2. Front Surface: Metal texture base with a subtle metallic sheen (opaque). UV-printed patterns are paired with a light frosted finish for a non-slip, comfortable grip.
3. Side Design: Transparent soft silicone sides with integrated transparent silicone buttons for responsive use, plus a lanyard hole for accessory attachment.
4. Lens Cutout: Available in large hole and precision hole versions (see product style images for details), ensuring full compatibility with your phone’s camera module.
5. Product Display: All product photos are taken with Apple device prototypes (no filters). Minor style differences may exist for different phone models – contact us for model-specific details.
Customer Service & After-Sales
For issues like severe defects or damage upon receipt, contact our customer service team immediately. We are committed to providing a satisfactory solution (e.g., replacement, refund) based on the issue.
Need help with model selection or order tracking? Our support team is available 24/7 to assist you.
We provide shipping to US with $6 for each order. For areas outside of US, please contact us.
To ensure your absolute satisfaction with every purchase, we provide a 30 - day unconditional refund policy. You can initiate a refund within 30 days of delivery without needing to provide any reasons.
Discover more in our FAQ
How long does it take to process an order?
Once your order is placed, our dedicated team will promptly process it. We guarantee to ship your order within 4 business days. For delivery, the transit time typically ranges from 1 to 2 weeks, depending on your specific location. Rest assured, we'll provide you with tracking information so you can monitor the progress of your shipment.
Do you ship internationally?
Yes, we offer shipping to the US with a flat rate of $5. No matter where you are located, you can enjoy the convenience of having your purchases delivered to your doorstep without any worries.
What is your return policy?
We want you to be completely satisfied with your purchase. That's why we offer a 30 - day unconditional refund policy. If for any reason you're not happy with your item, you can return it within 30 days of delivery for a full refund, with no questions asked. Just make sure the item is in its original condition and packaging when you send it back.